Privacy Policy

1. Introduction

MoveBoss ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trucking management platform, including our web application and mobile apps (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, company name, role (driver, dispatcher, owner, etc.)
• Business Information: DOT number, MC number, company address, operating authority details
• Driver Information: CDL number, license state, vehicle assignments
• Financial Information: Payment details, bank account information for settlements, expense records
• Load and Trip Data: Pickup/delivery addresses, cargo details, customer information, pricing
• Communications: Messages sent through the platform, support inquiries

2.2 Information Collected Automatically

• Location Data: GPS coordinates from driver mobile apps for route tracking, load matching, and fleet visibility. This includes background location when enabled by the user.
• Device Information: Device type, operating system, unique device identifiers, browser type
• Usage Data: Pages visited, features used, time spent, click patterns
• Log Data: IP address, access times, error logs

2.3 Information from Third Parties

• FMCSA and DOT databases for compliance verification
• Payment processors for transaction data
• Partner carriers and brokers for load information

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Process loads, trips, and financial transactions
• Track driver locations for dispatching and fleet management
• Match loads with available capacity in the marketplace
• Monitor compliance with DOT and FMCSA regulations
• Send notifications about trips, loads, and account activity
• Provide customer support
• Generate reports and analytics for your business
• Detect and prevent fraud or unauthorized access
• Communicate about updates, features, and promotional offers
• Comply with legal obligations

4. Location Data

Location tracking is a core feature of our Service for fleet management. We want to be transparent about how we handle this sensitive data:

• Purpose: Driver location is used for real-time fleet tracking, route optimization, proof of delivery, and finding nearby loads.
• Background Location: When enabled, location is collected even when the app is not actively in use. This allows dispatchers to see driver positions and improves load matching accuracy.
• Control: Drivers can disable location tracking in their device settings, though this may limit certain features.
• Access: Location data is visible to authorized users within your company (dispatchers, owners) and is used for marketplace features.
• Retention: Location history is retained for operational and compliance purposes as described in Section 7.

5. Information Sharing

We may share your information with:

• Your Company: Owners, dispatchers, and authorized team members within your organization
• Partner Network: Carriers and brokers when you participate in marketplace features (with your consent)
• Service Providers: Third parties who assist in operating our Service (hosting, payment processing, analytics)
• Customers: Limited tracking information may be shared with load customers for delivery visibility
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, secure authentication, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide you with the Service
• Required for legal, accounting, or compliance purposes
• Necessary to resolve disputes or enforce agreements

Trip and load records are retained for at least 3 years for compliance purposes. Location data history is retained for 90 days for operational use, then archived.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Object to or restrict certain processing
• Data portability (receive your data in a structured format)
• Withdraw consent for optional processing
• Opt out of marketing communications

To exercise these rights, contact us at privacy@moveboss.com.

9. Push Notifications

We send push notifications for trip updates, load assignments, and important alerts. You can manage notification preferences in the app settings or disable them entirely through your device settings.

10. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage patterns. You can control cookies through your browser settings, though disabling them may affect Service functionality.

11. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information as defined by the CCPA.

13. International Users

If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States where our servers are located. By using the Service, you consent to this transfer.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use after such changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: